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Terms and Conditions
BOOKING
A Client may make reservations by email, mail and telephone with Villa2Disney. Acceptance of reservations Villa2Disney depends upon avilability of the premises. Reservation is official only when confirmed by Villa2Disney.
DEPOSIT
A deposit of $250 is required at the time of booking and due within 7 days of your initial reservation to secure the booking. Your booking will be confirmed in writing on reciept of the deposit, the completed Booking Form and signed Terms and Conditions. Once the booking is confirmed, the deposit shall be non refundable but will become security deposit when full payment is received.
It is important to check that the confirmation shows the correct dates and costs. The client shall notify Villa2Disney if they are not consistent to your original request.
SECURITY DEPOSIT
A refundable security deposit is to cover any loss or damage while staying in the house. This will be returned in full 30 days after your departure from the house, providing that no loss or damage is reported. Should loss/damage occur, a deduction will be made to the amount of replacement/repair and the balance returned to you. Minor breakages will not be deductible.
FULL PAYMENT
The full payment is due 8 weeks prior to your arrival. Bookings made within 8 weeks are payable in full plus $250 security deposit at the time of booking. If due payment is not received at the prescribed time, the owners reserve the right to cancel the booking. In this event, or if the booking is canceled after the booking is confirmed, the deposit will be forfeited. Rentals are inclusive of electricity, water but NOT pool heating which available at additional charge. A total of 12% touris tax and surcharge is NOT included and will be applied to the full payment.
CANCELLATION POLICY
The client can cancel reservation at any time but must be made in writing in either email or mail. Every effort will be made to re-book your dates, but if we are unable to do so, the following cancellation charges will apply:
More than 8 weeks Deposit only Between 6 and 8 weeks 50% of total Between 4 and 6 weeks 75% of total 4 weeks or less 100% of total
*There will be no refund once the rental period has commenced.
ARRIVAL/DEPARTURE
Arrival: The agreed and booked day not before 4:00 pm. Departure: The agreed and booked day at or before 10 am. Any modifications of time of arrival or departure must be communicated and approved by Villa2Disney at least three days in advance. Late check out may sometimes be available at the owners discretion, but an extra charge may be applied.
LIABILITY
The owners or their agents do not accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects, however caused.
INVENTORY
No items may be removed from the house. This includes linens and towels. Please report any breakage or damage to the management company.
CONDITION - CLEANLINESS
For the comfort of all our guests, please note that our villa is a non-smoking home and no pets are allowed.
INDOOR/OUTDOOR MAINTENANCE
In case of need for repairs or general maintenance, the owner has the right upon giving advance notice to the client, to enter the premises rented, both indoor and outdoor, accompanied by professional, trustworthy workmen.
RESPONSIBILITY
The owner has not visited and checked every accommodation cited and the descriptions contained herein are presented in good faith. In case of problems with the villa, the client must undertake to communicate them to Villa2Disney or its management company within 24 hours of arrival at the place rented. The client must give Villa2Disney reasonable time to resolve any such problem.
Clients who leave an accommodation prior to the agreed upon date will have no right to reimbursement.
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